Rushing home, I logged into email, clicked on the link provided by Revizon and, angels singing, setup online access for my mother’s cell phone account.
I was so excited that this was finally coming to an end. I had been trying for the better part of SIX hours to change billing information. I had thought I would spend ten minutes TOPS resolving this. I still had six or seven more direct billers that I had to contact.
We will verify your identity by sending a six digit code to the phone number on file.
Wait! What? No! No, no, no , no, no! This was supposed to be the solution to that. Scroll, scroll, read, scroll OR we can send the code to the email account on file. YES! that’s what I want. Email me baby!
Email received. Click on link. Complete registration. Done, done, and done.
Update Account> Update billing information>
I’m starting to sweat I am so excited to finish this.
TO UPDATE BILLING INFORMATION WE WILL SEND A SIX DIGIT CODE TO THE PHONE NUMBER ON FILE TO VERIFY.
What the actual fuckity-fuck? Are you kidding me? Scroll, scroll, read, scroll…
YOU MAY USE THE EMAIL ADDRESS ON FILE TO RECEIVE THE VERIFICATION CODE.
Thanks to all that is holy. Select.
EMAIL ADDRESSES CHANGED WITHIN 30 DAYS MAY NOT BE USED TO VERIFY ACCOUNT CHANGES.
i. give. up.